1. Preserve Dignity

Treat every client as capable, regardless of age or condition. Offer help only when invited or needed. Let them maintain control over their choices, space, and pace of life.

  1. Empower, Don’t Enable

Involve clients in decisions that affect them. Encourage participation—especially in small, achievable ways. Support independence instead of quietly taking over.

  1. Consistency Builds Trust

Show up. Follow through. Trust grows from reliability, not from words or big gestures. Be quietly dependable in all things.

  1. Honor Their Story

See the person, not just the need. Learn their history. Respect their home, habits, and identity. Preserve the details that matter to them.

  1. Support the Whole Ecosystem

Care doesn’t stop with the client. Lighten the emotional and logistical load on families. Serve as a bridge, not a barrier, between all involved.

  1. Reassure Without Pity

Bring steadiness, not sympathy. Offer calm confidence—even in hard moments. Respect their strength without masking the truth.

  1. Be Seen, Not Loud

Let your presence bring peace, not noise. Move with intention, humility, and respect. Stay grounded. Let the work speak for itself.

Principle by Tier - Internal

Tier by Principle - Client